Mega Oops: Company pumps hundreds of gallons of heating oil into the wrong house

Image for article: Mega Oops: Company pumps hundreds of gallons of heating oil into the wrong house

Dr. Jones

Nov 28, 2025

You may be worried about your house being too messy to host Thanksgiving this week, but at least you don't have to deal with hundreds of gallons of heating oil flooding your basement.

The New York Post has the details on one family's slippery situation:

A Massachusetts family's basement was flooded with hundreds of gallons of heating oil in a disastrous mishap just days before they were scheduled to host Thanksgiving after a company pumped the batch into the wrong house on Tuesday.

The oil company, Fawcett Energy, was supposed to make the delivery at a home on Linwood Street in Malden, Mass., but instead showed up at a home on Linwood Street in Medford, Mass., roughly 10 miles away, CBS News reported.

Whoops.

The Medford home was equipped with a pipe to push the oil into a tank in the basement — except there was no tank. Homeowner Dan Nguyen told NBC 10 Boston that the oil tank was removed five years ago.

Nguyen's wife and brother-in-law were home Tuesday when they noticed a foul odor spreading through their home and went outside to find the surprise delivery person pumping oil into the pipe and directly into their house, he told the local news station.

Now, 385 gallons of heating oil later, the family's plans to host Thanksgiving were out the window. An investigation into the incident is ongoing.

Hopefully your Thanksgiving Day went better!


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